Dotdigital Release Full Year Results

Dotdigital Group plc

(“Dotdigital” or the “Group”)

Full Year Results

Year of organic growth, enhanced profitability and significant product advancement aligned to market demand

Dotdigital Group (AIM: DOTD), the leading SaaS provider of an AI-powered customer experience and data platform for intelligent, personalised marketing engagement at scale, announces its final audited results for the year ended 30 June 2025 (“FY25”).

Financial Highlights

• FY25 revenue performance in line and profitability performance slightly ahead of market expectations¹.

• Group revenue increased 6% to £83.9m (FY24: £79.0m); 7% on a constant-currency basis; driven by organic growth.
  • Recurring and repeating revenue represented 94% of total (FY24: 94%); contracted recurring was 80% of Group revenue (FY24: 79%).
  • Average revenue per customer (ARPC) increased 8% on a constant-currency, normalised basis to £1,923 per month (FY24: £1,781 normalised).

• Forward looking ARR growth totalling 14% (or 9% on an organic basis) to £72.6m (FY24: £63.6m) in our core CXDP business.

• Adjusted EBITDA up 10% to £26.8m (FY24: £24.3m).

• Adjusted profit before tax up 13% to £19.0m (FY24: £16.8m).

• Adjusted diluted EPS up 2% to 4.80p (FY24: 4.71p).

• Cash balance of £36.2m at 30 June 2025 (30 June 2024: £42.2m), after the $20m initial cash payment for the Social Snowball acquisition in late June 2025 and continued strong cash generation.

• Proposed final dividend of 1.21p per ordinary share (FY24: 1.10p) in line with progressive dividend policy.

Operational Highlights

• Growth in every region with revenues from international regions increasing to 33% of Group (FY24: 32%) with North America and APAC delivering c. 20% growth in local currency.

• Leading new global logos added, including Science in Sport, the QCA, KFC, New York Botanical Gardens, The Royal National Ballet, FujiFilm, The Body Shop and BBC Children in Need.

• Functionality recurring revenue² increased by 12% on a constant currency basis to £35.5m (FY24: £31.6m), supported by new customer growth and existing customers expanding usage of the platform as new capabilities are introduced.

• Acquisition of Social Snowball (June 2025) added influencer, affiliate and referral marketing capability, immediately earnings-enhancing, with a strong Shopify footprint and clear cross-sell potential. Post acquisition, ARR growth is approximately 50% to date on an annualised basis.

• Product innovation: continued investment in AI and data; expansion of Winston AI; additional platform enhancements including improved data capability, reporting and connectivity to business systems.

• WhatsApp fully launched in April 2025 and now generating revenue, with more than 30 customers adopting the functionality across regions.

• Fresh Relevance fully integrated, strengthening personalisation and helping to secure higher-value wins and cross-sell.

• Partner ecosystem: revenue from customers using named technology connectors increased 8% to £37.0m, with notable growth in Shopify, Netsuite and Salesforce.

Outlook

• The Group is well positioned to deliver results in line with full-year market expectations for FY26.

• Strong market tailwinds as demand shifts to integrated platforms, like Dotdigital, that can leverage automation and AI to deliver increased efficiency, reduced complexity, improved consumer experience and clear ROI.

• The Group entered FY26 with a broader product suite, higher-value pipeline and expectation of continued sustainable growth and strong cash generation.

Milan Patel, CEO of Dotdigital, said:

“We are pleased to report another year of profitable growth alongside meaningful progress on our platform strategy. New customer wins were complemented by consistently high retention and expansion within our existing base, underscoring the strategic value clients place on our platform as the foundation of their digital marketing strategy.

Customers are consolidating around fewer, more capable systems and demanding clear returns; we are meeting that need. With advances in AI, data and mobile messaging, the addition of Social Snowball and the integration of Fresh Relevance, our CXDP is broader and more valuable than ever.

With market conditions improving, our pipeline is healthy, our balance sheet is strong and our partner network continues to expand. We enter the new financial year focused on disciplined execution: expanding usage, growing internationally and delivering innovation that drives measurable outcomes for our customers.”

1 Consensus market expectations for the year to 30 June 2025 were: Revenue £83.9m; Adjusted EBITDA £26.0m; Adjusted PBT £18.3m; Adjusted EPS 4.7p; DPS 1.2p.

² Functionality recurring revenue refers to the value charged to customers for the core software platform and functionality, excluding contracted or transactional based revenue in relation to communication volumes.

Investor Presentation

Management will host a virtual investor presentation and Q&A via the Investor Meet Company platform on Thursday 6 November at 12.00 GMT. Investors can sign up for free and follow Dotdigital here.

A copy of the Results Presentation and FY25 Annual Report will be available on our website shortly.