Netcall's Liberty solution and the MATS Low-code platform have been selected by the Customer to jointly provide a digital services platform to support the delivery of a UK Government Agency's services. The platform will support case management, web and mobile portals, integration to back-office systems and payment gateways and multi-channel communications.
Henrik Bang, CEO of Netcall commented: “We are delighted that this new customer has made the decision to purchase both our Liberty Contact Centre solution and MATS, our industry leading Low-code platform, demonstrating the synergies of the two platforms. The combination of the powerful functionality of our contact centre solution with the agility of the Low-code platform, will enable the customer to provide enhanced customer service while automating operations and increasing efficiencies.”